Privacy policy
Privacy Policy
This Privacy Policy describes how Montviro ("we", "us", "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
Company Information
-
Company name: Montviro (HOHD)
-
Trade number: 95237461
- Business Address: Triangelpad 10, 5702SC Helmond, Netherlands
Customer Service
Availability:
Monday to Friday, 09:00 – 17:00 (GMT)
E-mail: support@montviro.com
Phone: +447988522688
Support Information:
Our customer support team is based in the United Kingdom and provides dedicated English support for all UK customers. We aim to respond to all inquiries within 24 hours on business days.
Information We Collect
Device Information
We automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies.
Order Information
When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number.
Customer Support Information
We collect any information you provide when contacting our support team.
Use of Personal Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you regarding your order
- Screen orders for fraud or risk
- Provide customer support
- Send marketing emails (only if you opt in)
Sharing Your Personal Information
We may share your personal information with trusted third parties, including:
- Shopify (our e-commerce platform)
- Payment providers
- Shipping carriers
- Marketing and analytics providers
We may also share information if required by law or to protect our legal rights.
Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Your Rights
If you are located in the United Kingdom or European Economic Area, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
- Withdraw consent
To exercise your rights, contact us at support@montviro.com
Cookies
We use cookies to improve your browsing experience and analyze website traffic.
You can disable cookies through your browser settings.
Security
We take reasonable measures to protect your personal information, but no method of transmission is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our services are not intended for individuals under the age of 16.
Contact
If you have questions about this Privacy Policy, please contact us:
Company Information
-
Company name: Montviro (HOHD)
-
Trade number: 95237461
- Business Address: Triangelpad 10, 5702SC Helmond, Netherlands
Customer Service
Availability:
Monday to Friday, 09:00 – 17:00 (GMT)
E-mail: support@montviro.com
Phone: +447988522688
Support Information:
Our customer support team is based in the United Kingdom and provides dedicated English support for all UK customers. We aim to respond to all inquiries within 24 hours on business days.